Information We Collect
At nuvorentzia, we're transparent about what information we gather and why. We collect different types of data to provide you with personalised budget optimization services and educational content tailored to your financial goals.
Personal Information
When you register for our courses or use our budgeting tools, we collect basic details like your name, email address, phone number, and location within Australia. We also ask about your current financial situation and budgeting goals to customize our recommendations.
We only collect information that directly helps us serve you better. No unnecessary data gathering, no hidden collection methods.
Financial Information
Our budget optimization tools may request information about your income ranges, expense categories, and financial objectives. This data remains encrypted and helps our algorithms suggest personalized strategies. We never store specific account numbers or bank details.
Technical Data
Like most educational platforms, we automatically collect certain technical information when you visit our site. This includes your IP address, browser type, device information, and how you interact with our learning materials.
How We Use Your Data
Every piece of information we collect serves a specific purpose in delivering quality financial education and budget optimization services.
- Creating personalized learning paths based on your financial knowledge level
- Sending relevant course updates and educational content via email
- Improving our budgeting tools and educational materials
- Providing customer support when you need assistance
- Analyzing website usage to enhance user experience
- Complying with Australian financial services regulations where applicable
We don't sell your information to advertisers or use it for purposes unrelated to our educational mission. Your financial data specifically helps our system suggest budget categories and optimization strategies that match your situation.
When We Share Your Information
We keep your information private and only share it in specific, limited circumstances that benefit your experience or meet legal requirements.
| Sharing Scenario | Information Shared | Purpose |
|---|---|---|
| Service Providers | Contact details, usage data | Email delivery, cloud hosting, analytics |
| Legal Requirements | As required by Australian law | Compliance, court orders, investigations |
| Business Transfer | All collected data | Merger, acquisition, or asset sale |
We never share your personal financial information with marketing companies or unrelated third parties. Our service providers sign strict confidentiality agreements and can only use your data for the specific services they provide to us.
Your Privacy Rights Under Australian Law
As an Australian resident, you have comprehensive rights regarding your personal information under the Privacy Act 1988 and Australian Privacy Principles.
Access Your Data
Request a copy of all personal information we hold about you, including how we collected it and how we use it.
Correct Information
Update or fix any incorrect or incomplete personal details in your account or our records.
Delete Your Account
Request complete removal of your personal information, subject to any legal retention requirements.
Restrict Processing
Limit how we use your information while we investigate any concerns you raise about data accuracy.
Data Portability
Receive your personal data in a structured format to transfer to another service provider.
Object to Processing
Opt out of certain types of data processing, including marketing communications.
How to Exercise Your Rights
To make any privacy-related request, email us at privacy@nuvorentzia.com with your full name and account details. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may apply reasonable fees for excessive or repetitive demands.
How We Protect Your Information
Security isn't just a checkbox for us—it's built into every aspect of how we handle your data. We use industry-standard protections and regularly update our security measures.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Advanced firewall protection and intrusion detection systems
- Regular security audits and penetration testing by independent experts
- Encrypted storage for sensitive information including financial data
- Secure backup systems with geographic redundancy
Administrative Controls
Our team follows strict access controls—employees can only view information necessary for their specific role. We conduct background checks on staff with data access and provide regular privacy training. All data handling activities are logged and monitored.
Despite our best efforts, no online system is 100% secure. We recommend using strong passwords and keeping your account information confidential.
Data Retention Periods
We don't keep your information indefinitely. Our retention schedule balances your privacy with practical needs and legal requirements.
Active Account Data
While your account remains active, we retain your profile information, course progress, and budgeting tool data to provide continuity in your learning experience. You can delete specific information anytime through your account settings.
Inactive Accounts
If you don't log in for 24 months, we'll send reminders to your registered email. After 36 months of inactivity, we automatically delete non-essential data while retaining basic records for tax and regulatory compliance.
Financial Records
Transaction records and payment information are kept for seven years as required by Australian taxation law. Personal financial data from our budgeting tools is deleted within 12 months of account closure unless you request earlier removal.
International Data Transfers
While nuvorentzia operates primarily within Australia, some of our technology providers may process your data overseas. We ensure appropriate protections are in place for any international transfers.
Approved Destinations
We only transfer data to countries with adequate privacy protection as determined by the Australian Privacy Commissioner, or to providers with binding corporate rules that meet Australian standards.
Transfer Safeguards
All international transfers include contractual protections requiring overseas providers to maintain the same privacy standards we follow in Australia. We regularly audit these arrangements and can provide specific details upon request.
Privacy Questions and Contact Information
We're committed to addressing your privacy concerns promptly and thoroughly. Whether you have questions about our practices, want to exercise your rights, or need help with account settings, we're here to help.
Privacy Officer
privacy@nuvorentzia.com
Response time: Within 48 hours
General Inquiries
info@nuvorentzia.com
+61 2 6142 0570
Postal Address
Wollongong College
Foleys Road
Wollongong, NSW 2500
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.